Get your home clean, safe & healthy. We’ll connect you with verified and trusted professional cleaners whenever you need.
Choose between one-time, weekly, bi-weekly or monthly cleaning.
The perfect match for people who wants to keep home clean, safe & healthy.
A little more goes a long way. Most popular option with extra details.
Most powerful option: includes cleaning inside fridge, oven, cabinets.
One less responsibility while you get settled for your next adventure.
When you book a cleaning with us, you’re planting a forest. We’re honored to support reforestation through One Tree Planted as an integral part of our business model. Together, we are helping our planet one tree at a time.
An important part of Done's mission is to stimulate and strengthen local economies by empowering a community of professional cleaners and supporting them with better treatment and fairer pay. Through its platform, Done develops motivated cleaners to ensure customers get on-demand, affordable, and high-quality services.
Excellent customer service and my cleaner, Cary, has been truly a blessing. So glad i found them. Will continue to use this cleaning company and recommend them to others.
Done was absolutely amazing! I am a clean freak and was very impressed with all of the things that they found to clean in my home! My professional even cleaned my windows, door frames, and baseboards. I highly recommend them!
Amazing company. Cleaned my whole entire house. When i got home house looked brand new. Smelt great. Will be using your services every month thank you again.
AMAZING SERVICE...my only issue is they need to fix the app. I had to contact customer service to reschedule my cleaning and I couldn't tip my cleaning person.
Love getting extra hands to clean the home. My helper went above and beyond by tidying up.
Visiting the house during COVID is appreciable. The cleaning was done exceptionally well. My home looks new after the process got over. Great!
A company with a heart!! Amazing work, great team A+++++, I’m very happy with the work they did and the price was affordable! Thank you ❤️
After 5 months of living outside of NYC, it’s the best decision I’ve made having them to clean my house when I moved back. I recommend them to everyone I know.
You guys deep cleaned my kitchen and bathrooms today. The major reason I needed a deep clean was to remove grime from the cabinets and stove. I couldn’t submit rating in the app, please give my regards to Mariia, she’s above the 5 stars.
Because of the pandemic, we went months without a home cleaning. We finally felt comfortable going back to Done, partly because of their policies to take anti-Covid precautions, and partly because they are just really good. Our apartment feels soooo much better now that it is clean.
I am very impressed with DONE cleaning service. My place has not been cleaned for 2 months. It was disgusting and dusty. I booked cleaner, it was super easy to do it. The lady was right on time and very nice. She was able to get everything cleaned in two hours.
Very efficient. The most responsive customer service experience I've ever had. I'm very particular about my home and OCD about cleaning but they followed all of my instructions. I subscribed for a bi-weekly service after first cleaning. Also I like that the company plants trees.
We care about safety, and thousands of clients trust us with their homes. Our payment system meets the highest security standards in the industry, which means your bank card is always safe. If on the off-chance something is damaged in the apartment, we will cover the cost from the reserve fund.
All cleaners are vetted, background checked, and follow the high standards.
Cleaners' work is always monitored, and regulated by ratings and reviews.
Cleaners arrive at the appointed time with the required supplies.
Yes, you can safely leave your cleaner alone. About half of the customers aren't home at the appointment time. Whether or not you're at home make sure you provide accurate instructions for gaining entry. If you left keys for a cleaner, he/she will leave the keys right where they found them.
If you anticipate needing to change an appointment time, ideally, we would like a minimum of 24 hours in advance. You can reschedule your booking to another, more convenient time or if you wish, cancel it altogether in the App or by reaching out to us via chat.
Please note:
In the App:
Please note that cleaners do not come with vacuums or any special inventory used in commercial cleaning, such as steam vacuum cleaners for upholstered furniture and carpets, ladders, or special tools to deal with hoarding conditions. If you would like a vacuum service a vacuum must be provided.
The cleaning time of your apartment is mostly dependent on the cleaning type that you choose, condition, size, and decorations. The provider will clean your apartment following the checklist and you don't need to worry about how long it may take.
You only pay for rooms, not for hours.
Service Providers may request tips at their discretion. They do their best to create an ideal cleaning experience. While Done does not require customers to offer providers a tip, you're welcome to do so in cash, at the checkout, or via the app.
Please note that the cleaning price does not include any gratuity.
Start booking a cleaning: enter the date and time, apartment details, and at the checkout choose the subscription option (weekly, every 2 weeks, or every 4 weeks). After that, you will see the price with a discount. The subscription is automatically renewed, and each cleaning is charged separately. Recurrent cleanings can be rescheduled or canceled in accordance with cancellation policy if necessary.
Most of the time, the service provider will arrive at the scheduled time.
In case of a delay, your provider will reach out to you via phone call and let you know that they are getting late.
Please allow up to 30 minutes delay. If you didn't get a call from the provider and it's passed 30 minutes, please reach out to the customer support via the Suppor Chat in the app or on the website.
Rate your service with 4 or 5 stars and we will automatically create a "suggested relationship" with your provider. Next time you schedule a service with us your cleaner would get notified first. If your provider is busy, we will search for another professional.